Return Policy: Hassle-Free Returns on All Products
Free Returns Nationwide
We want you to be completely satisfied with your purchase. If you’re not happy, we offer free returns through UPS. Our return window is 60 days from the date of delivery.
Return Eligibility
To qualify for a return, the item must be in its original condition and packaging. Please note that there is a 20% restocking fee, which will be deducted from the total amount of your original purchase.
How to Complete a Return
To process your return, please contact us for a Return Approval Code (RAC) and a return label. Returns without an RAC will not be accepted.
Szhv Fragrances Return Department 3186 Airway Ave, Suite C2 Costa Mesa, CA 92626 United States
Include the following details with your return:
Full Name
Street Address
City
State
Zip Code
Country
Phone Number
Email Address
Receipt Number
Reason for Return
Depending on your location, the time it takes for your returned product to reach us may vary.
Late or Missing Refunds (If Applicable)
If you haven’t received your refund yet, here’s what to do:
First, check your bank account again.
Contact your credit card company, as it may take some time before your refund is officially posted.
If the issue persists, reach out to your bank as there may be some processing time before your refund shows up.
If you’ve taken these steps and still haven’t received your refund, please get in touch with us at: sales@firstchoiceshops.com
Exchanges (If Applicable)
We only offer exchanges if an item is defective or damaged. If you need to exchange an item for the same product, please email us at faraz@firstchoiceshops.com for an approval code. Once approved, you can send the item back to us at:
Szhv Fragrances Return Department 3186 Airway Ave, Suite C2 Costa Mesa, CA 92626 United States